Terms of Service

Last Updated: 25 September 2026

This website is operated by Lapisona UK. Throughout the site, the terms “we”, “us” and “our” refer to Lapisona UK. Lapisona provides this website, including all information, tools, products and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By visiting our website and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, account holders, suppliers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you should not access the website or use our services.

Any new features, products or services added to the website shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any minor dependants under your responsibility to use this site where applicable.

You may not use our products or services for any illegal or unauthorised purpose or, in the use of the Service, violate any laws or regulations applicable to you.

You must not transmit any worms, viruses or any code of a destructive nature.

A breach or violation of any of these Terms may result in the immediate suspension or termination of your access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service, cancel orders or restrict access to our Services where reasonably necessary, including where there is a breach of these Terms or where required to protect our business, customers or website.

You understand that information submitted through our website may be transferred over various networks and may involve technical changes necessary to conform to the requirements of connecting networks or devices.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, we do not guarantee that all information made available on the site is always accurate, complete or current.

Product specifications, availability, pricing, stock information and other website content may change from time to time.

The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions without confirming the relevant information with us where necessary.

This site may contain historical information. Historical information is provided for reference only and may not be current.

We reserve the right to modify the contents of this website at any time, although we are not obligated to update every item of information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify, suspend or discontinue the Service, or any part or content thereof, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service, subject to any rights you may have under applicable law.

SECTION 5 – PRODUCTS AND SERVICES

Lapisona provides networking hardware and related technology products, including gateways, switches, access points, wireless networking equipment, bridges and related products.

Certain products may be available exclusively online through our website. Products may be subject to limited availability and to our applicable Return & Refund Policy.

We make reasonable efforts to display product images, specifications, colours and descriptions as accurately as possible. However, the appearance of products may vary depending on your device or display.

Product descriptions, specifications, availability and pricing are subject to change without notice.

We reserve the right to limit quantities, discontinue products or refuse sales where reasonably necessary.

Where a product is temporarily or permanently unavailable, we may cancel or amend an order and, where applicable, provide a refund for amounts already paid.

We do not guarantee that every product, service or information available through the website will meet your individual requirements.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order you place with us.

We may, at our discretion, limit or cancel quantities purchased per person, household, account or order.

These restrictions may apply to orders placed using the same customer account, payment method, billing address, delivery address or other information that indicates related orders.

If we make a change to or cancel an order, we may attempt to notify you using the contact details provided when the order was placed.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our website.

You agree to promptly update your account information, including your email address and other relevant contact details, so that we can complete transactions and contact you when necessary.

For further information concerning returns and refunds, please refer to our Return & Refund Policy.

SECTION 7 – OPTIONAL AND THIRD-PARTY TOOLS

We may provide access to third-party tools or services over which we neither monitor nor have complete control.

You acknowledge and agree that such tools may be provided on an “as is” and “as available” basis without warranties, representations or conditions of any kind.

Any use of optional third-party tools is entirely at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third-party provider.

We may introduce new services, features, tools or resources through the website in the future. Any such additions will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products or services available through our Service may include materials or links from third parties.

Third-party links may direct you to websites that are not affiliated with Lapisona.

We are not responsible for examining or evaluating the content, accuracy, security or practices of third-party websites.

We do not assume responsibility for third-party websites, products, services or materials.

Any transaction you undertake with a third party is between you and that third party. You should review the relevant third party’s terms and policies before completing a transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send us creative ideas, suggestions, proposals, feedback, reviews, plans or other materials, whether online, by email or otherwise, you agree that we may use such submissions for legitimate business purposes, including improving our products, services and customer experience, subject to applicable law.

We are not obligated to maintain comments in confidence, pay compensation for comments or respond to every comment.

We may monitor, edit or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, misleading, obscene or otherwise objectionable, or that violates intellectual property rights or these Terms.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy or other proprietary rights.

You must not submit unlawful, abusive, defamatory, obscene or malicious material or content containing viruses or other harmful code.

You must not use a false email address, impersonate another person or otherwise mislead us regarding the origin of any submission.

You remain responsible for the content and accuracy of comments or submissions you provide.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how Lapisona collects, uses, stores and protects personal information and sets out relevant data protection rights.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website or within our Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, product availability, shipping charges or other information.

We reserve the right to correct errors, inaccuracies or omissions and to update information or cancel orders where information is inaccurate.

Where an order has been affected by an obvious pricing or product information error, we may contact you before fulfilling the order or cancel the affected order and provide any applicable refund.

We are not obligated to update, amend or clarify information on the website except where required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

For any unlawful purpose.
To solicit others to perform or participate in unlawful acts.
To violate applicable laws, regulations or ordinances.
To infringe our intellectual property rights or the rights of others.
To harass, abuse, threaten, defame or discriminate against others.
To submit false or misleading information.
To upload or transmit viruses, malware or other malicious code.
To collect or track the personal information of others without lawful authority.
To spam, phish, crawl, scrape or otherwise misuse the website.
To interfere with or circumvent the security features of the Service or website.
To attempt to gain unauthorised access to our systems, accounts or infrastructure.
To use the website in a manner that could damage, disable, overburden or impair its operation.

We reserve the right to terminate or restrict your use of the Service for violating any prohibited use.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of our Service will always be uninterrupted, timely, secure or error-free.

We do not warrant that information or results obtained through use of the Service will always be accurate or reliable.

The Service and products provided through the Service are provided on an “as is” and “as available” basis to the extent permitted by law.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable UK law.

Subject to applicable law, Lapisona shall not be liable for indirect, incidental, special or consequential loss arising from your use of the Service, including loss of profits, revenue, savings, data or business opportunities.

Nothing in these Terms affects your statutory rights as a consumer.

SECTION 14 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lapisona UK, its officers, employees, contractors, suppliers and service providers from claims, liabilities, damages or expenses arising from your breach of these Terms, misuse of the website or violation of applicable law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law.

The unenforceable portion shall be considered severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred before the termination date shall survive termination of this agreement where applicable.

These Terms remain effective unless terminated by either you or us.

You may stop using our website and Services at any time.

If we reasonably believe that you have breached any term or provision of these Terms, we may suspend or terminate your access to our Services and/or website, subject to applicable law.

SECTION 17 – ENTIRE AGREEMENT

The failure of Lapisona to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms of Service, together with any policies or operating rules posted on this website, constitute the entire agreement between you and Lapisona concerning your use of the Service.

These Terms supersede any prior or contemporaneous agreements, communications and proposals relating to the Service.

SECTION 18 – GOVERNING LAW

These Terms of Service and any separate agreements under which we provide Services shall be governed by and construed in accordance with the laws of England and Wales, subject to any mandatory consumer protection rights that apply to you.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or Services following the posting of changes constitutes acceptance of those changes.

The date at the top of this page indicates when these Terms were last updated.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us using the following details:

Lapisona UK
139 Eswyn Road
London, SW17 8TW
United Kingdom

Email: info@lapisona.co.uk
Telephone: 0208 050 2551

Lapisona’s current Privacy Policy confirms these business and contact details.

Website: https://lapisona.co.uk/

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